The Diablo 2 queue not moving or high queue times is a bug that’s appeared after Blizzard started to limit the number of players on the server.
While the attempt has been mostly successful as the cases of server errors have reduced, it’s led to a new bug that’s frustrating players. Users find themselves on a queue that does not move. They are stuck in the same position for several minutes, which should not be happening. If you have faced a similar issue, keep reading as we will put light on the situation and suggest fixes.
First of all, you should know that many players have been affected with this error, no matter if you are playing on PC, PlayStation or Xbox. According to MissCheetah on the official Blizzard technical support forum, the only solution for the Diablo 2 queue not moving bug is to wait in the queue until you get into the server, and not restarting the game. It’s also recommended to avoid playing the game during the peak hours according to your region.
The developers gave confirmation of this D2R queue position not moving solution in the following statement:
“We should note that the higher your queue number appears, the slower the number will refresh in the prompt. The number is still refreshing in the background, so we do not recommend leaving queue as this will create further delays to you entering the game during these high traffic windows.”
In order to avoid encountering Diablo 2 Resurrected server queues altogether, users should aim to log in outside of peak hours. These typically include evenings (after most people finish work and settle in for the night) and weekends (where more people have spare time to play). Although that might not always be possible, it’s advisable to do so whenever the opportunity presents itself.